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Phone Competition…

PhoneCompetition

Answering the phone is important for any Admin, but it’s crucial when you’re in the All-Japan Phone-Answering Competition for office workers.

More than 12,000 contestants engage in a three-minute conversation.

Video courtesy of The New York Times

Scores are based on: impeccable Japanese phone etiquette, good tone, volume, speed, pronunciation, articulation and use of words.

In addition, let’s not forget appropriate pauses between phrases, and remaining friendly – but not overly friendly!

Find out more

 

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